Managing Director (GS-15)
Infrastructure Optimization and Cloud AdoptionCenter of Excellence (CoE)Technology Transformation Services (TTS)General Services Administration (GSA) • 04/2019 — Present
In this role, I managed a team of senior enterprise technology experts as we guided over 20 federal agencies through various technical and organizational change efforts. Our work furthered the digital delivery capabilities of our partner agencies and allowed them to better serve the American public as a whole.
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At OPM, I led the effort to modernize the legacy Retirement Benefits Calculation Service, which serves over 2.7 million annuitants and manages more than $10 billion in distribution. I oversaw the development of system architecture, System Security Plan (SSP), Privacy Impact Assessment (PIA), and user interface design to ensure public safety while delivering a modern user experience.
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Served as Contracting Officer Representative (COR) and Technical Advisor for nine acquisition efforts totaling more than $175 Million.
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Led a modernization effort of a 40-year-old system serving more than 2.5M Federal annuitants. Led a coalition of the DOD, GSA, and OPMs contracting teams to execute the acquisition, prototyping, and migration in less than five months
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Support business development efforts that resulted in engagements totaling over $40 Million in revenue
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Led an agile engagement to support the implementation of the American Rescue Plan Act Farm Loan Forgiveness Program at USDA, enabling the distribution of three Billion dollars to disadvantaged American farmers
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Led an agile software development effort to facilitate the implementation of the American Rescue Plan Act Farm Loan Forgiveness Program at USDA, enabling the distribution of three Billion dollars to disadvantaged American farmers
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Oversaw software development projects at Office of Personnel Management, Government Accountability Office and other agencies from inception to production in Azure and AWS cloud environments, including delivering Authority to Operate (ATO) clearances, Software Security Plan (SSP) documents and Control matrices
Executive Director (Acting) (GS15)
Centers of Excellence (CoE)Technology Transformation Services (TTS)General Services Administration (GSA) • 10/2023 — 10/2024
The Centers of Excellence (CoE) are agile IT modernization teams designed to modernize federal agency infrastructure in a repeatable, scalable manner based on best practices. In this role, I lead a team of senior federal excerpts as we support agencies across the government in every stage of their enterprise-wide digital modernization journey.
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Led a cross-functional team of 30 digital service delivery experts in the area of Artificial Intelligence, Data and Analytics, Cloud Adoption, Contact Center, Customer Experience, Innovation Adoption and Acquistion in a program valued at over 90 Million dollars in FY24, maintaining 29 ongoing engagements with 13 federal agencies
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Proactively partnered inside General Services Administration with the Information Technology Category and Assisted Acquisition Services to deliver Cloud re-engineering solutions for CDC and Enterprize IT Operation and Modernization solutions to USDA, totaling over 800 million dollars
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Supervised, developed, and mentored CoE team members and partner agency staff to realize talent's full potential by establishing and measuring personal development goals.
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Spearheaded an organization-wide initiative to create a data-driven control, risk & performance management framework based on GAO standards and the EVM model for all the Centers of Excellence (CoE) projects with partner agencies. These metrics enabled us to ensure the quality of delivery, measure our progress, demonstrate our impact, and communicate our value to stakeholders throughout the federal government.
Head of Architecture & Development
Beeks Financial Cloud LTD • 01/2016 — 09/2018
Beeks Financial Cloud is a UK-based low-latency infrastructure service provider for institutional capital markets. In this role, I created the Software Development and System Architecture Practice. Established the Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings then designed and scaled the cloud automation systems that became the primary offering of the firm.
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Partnered with the leadership, infrastructure, security, business development, and network operation teams at Beeks to determine an Enterprise Architecture and Cybersecurity strategy focused on iterative, continuous system standardization and modernization across global business operations.
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Led the planning, management, and direction of the Beeks Cloud offering, evolving Beaks from a traditional infrastructure vendor to a modern Cloud Infrastructure as a Service provider, reducing the sales cycle from up to three weeks to less than 40 seconds
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Created, trained, and Supervised a team of 8 developers and systems engineers to establish a robust automation system that efficiently manages thousands of virtual machines and bare-metal servers. Drove down operating costs by over $50,000 annually
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Established an IaaS offering used by hundreds of clients and business partners, improving the availability, ease of access, and efficiency surrounding client infrastructure management and shortened the sales and delivery cycle from weeks to minutes
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Partnered with the leadership, infrastructure, security, business development, and network operation teams at Beeks to determine an Enterprise Architecture and Cybersecurity strategy focused on iterative, continuous system standardization and modernization across global business operations.
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Established an IaaS offering used by hundreds of clients and business partners, improving the availability, ease of access, and efficiency surrounding client infrastructure management and shortened the sales and delivery cycle from weeks to minutes
Chief Technology Officer
Visual Trading Systems Inc • 01/2012 — 01/2016
Visual Trading Systems was a financial technology provider offering clearing services and low-latency trade routing solutions to the foreign exchange market. In this role, I led cross-functional development teams that utilized various stacks to accomplish complex, interrelated projects and the day-to-day technical operations of multiple brokerages
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Established the use of modern developemmnt, security, and oprations best practices throughout all development areas
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Managed and guided the professional development of a team of over 60 developers and system administrators across four countries
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Managed the technical aspects of mergers and acquisitions efforts and integrated new teams and technologies into the organization
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Designed and implemented an Information Security Policy to meet the requirements of the information security compliance frameworks of the US Financial Industry Regulatory Authority (FINRA), UK Financial Conduct Authority (FCA), British Virgin Island Financial Services Commission (FSC), and the European Union European System of Financial Supervision (ESFS)
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Led the infrastructure architecture design and optimization team, overseeing a multi-year technical strategy and the implemtation of information security design and architecture principles.
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Established the Cloud Adoption program, setting and meeting multi-year, multi-cloud implementation objectives
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Drastically improved a struggling software product and transformed it into a functional, profitable solution valued at nearly $2M
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Pioneered the creation of a trading platform adopted by nearly a dozen financial institutions to manage over $15M in combined assets
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Created a non-discrimination hiring policy that was used throughout the organization, allowing us to acquire a robust and diverse team
Director of Technology
GallantVPS Inc • 01/2008 — 12/2012
Founded and operated GallantVPS and grew the organization strategically by acquiring new clients, improving operations, and championing growth projects.
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Supervised a cross-functional team of developers, systems administrators, and cloud architects
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Architected the infrastructure behind a solution used by up to 14,000 concurrent instances of the trading platform, utilizing Agile methodologies, Python, PostgreSQL, WINE, HTML, and Javascript
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Designed the ongoing infrastructure optimization strategy and implemented an innovative cloud adoption plan in early 2000
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Designed and Implemented an Information Security Policy to meet the requirement of the financial regulatory bodies of the US Financial Industry Regulatory Authority (FINRA)
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Sourced a buyer that planned to further grow the platform and organization, successfully selling the business for over $500k
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Sourced a buyer that planned to further grow the platform and organization, successfully selling the business for over $500k
Chief Technology Officer • 02/2021 — PRESENT
SafeEscape supports survivors of domestic violence and abuse, helping them keep themselves safe online and in their day-to-day life. As the Chief Technology Officer, I am responsible for the infrastructure used by our teams of volunteers and our clients.
- Architected and managed a secure Azure and Office 365 environment to facilitate case management, open-source intelligence investigation, and resource allocation management
- Developed and implemented multiple systems to enable the organization's investigative capabilities and mission-specific needs
- Continually support the organization's leadership as we evolve our offering to protect our clients from the ever-changing landscape and the growing availability of malware, spyware, and electronic stalking hardware
Lead Media and Technology Committee • 00/2020 — PRESENT
HEAL Trafficking is an integrated network of over 4,000 survivors and multidisciplinary professionals in 50 countries dedicated to ending human trafficking and supporting its survivors, from a health perspective.
- Develop and maintain HEALs web presence and content management solutions
- Provided cybersecurity policy guidance and implementation of HEALs international infrastructure
M1:Zero LLC
Founder & Chief Architect • 01/2013 — 01/2015
Created and launched a data collection and analysis service that evaluates open-source human trafficking intelligence. Explored the clear and dark web supporting a combined FBI, DHS, and MBI task force.
- I managed the Non-For-profit organization's ongoing operation, including funding, budgeting, hiring, and product development
- Developed a machine learning engine that preprocessed tens of thousands of posts a day and identified a few dozen relevant, potentially criminal posts. This preprocessed list allowed the agents involved to focus their investigative efforts to generate actionable leads for the rest of the task force
- Reduced data analysis resource usage by hundreds of person-hours spent researching, investigating, and discovering compelling evidence
- Facilitated the rescue of multiple victims by providing timely, actionable intelligence to the task force
- Established Open Source Intelligence gathering system to meet the requirements of the MBI evidentiary control standards